5 Reasons to Cancel Your Membership and Find a New Gym

Joining a gym is an excellent way to get in shape, stay healthy, and meet new people. However, not all gyms are created equal, and sometimes you must cancel your membership and find a new gym. In this article, we’ll explore five reasons you should consider cancelling your gym membership and finding a new one.

1. Poor Customer Service

Good customer service is essential in any business, and gyms are no exception. If the staff at your gym are uninterested in helping you or seem more interested in chatting with each other than assisting members, it might be time to find a new and better gym. Similarly, it’s time to look elsewhere if you have an issue with your membership or any other aspect of the gym and the staff is unhelpful or dismissive.

2. Dirty or Poorly Maintained Facilities

A gym should be a clean and well-maintained environment where you feel comfortable working out. If the gym you’re currently attending is dirty, smelly, or poorly maintained, it’s unpleasant to work out there and a health hazard. 

Equipment that isn’t properly maintained can be dangerous to use, and unsanitary facilities can lead to the spread of germs and bacteria. If your gym isn’t up to your standards in terms of cleanliness and maintenance, it’s time to find a new one.

3. Lack of Equipment or Variety

One of the reasons people join gyms is to have access to a variety of equipment they might not have at home. If your gym lacks equipment or doesn’t have a wide variety of machines or weights, you might feel bored and unmotivated during your workouts. 

Similarly, if your gym doesn’t offer group fitness classes or other activities, you may miss out on the social aspect of working out. If your gym doesn’t offer the equipment or variety you need to achieve your fitness goals, it’s time to find a new one.

4. High Fees or Hidden Costs

Gym memberships can be expensive, and if you’re not getting value for your money, it’s time to reconsider your membership. If your gym charges high fees or has hidden costs you weren’t aware of when you signed up, it might be time to find a gym that offers better value. 

Similarly, if you’re paying for services or amenities you’re not using or don’t need, it might be worth finding a gym offering more flexible membership options.

5. Uncomfortable or Intimidating Environment

Finally, if you find that the environment at your gym is uncomfortable or intimidating, it’s time to find a new one. Working out should be a positive experience; if you feel uncomfortable or judged by other members or staff, staying motivated can be difficult. 

If your gym is too crowded or noisy, it can be hard to focus on your workout. If you don’t feel comfortable at your current gym, it’s time to find a new one that better suits your needs.


Joining a gym is critical to achieving your fitness goals, but not all gyms are created equal. If you’re experiencing any of the issues outlined in this article, it might be time to cancel your membership and find a new gym. Remember, your gym should be a positive and supportive environment that helps you achieve your fitness goals, so don’t settle for anything less.

Are you looking for a gym that will help you reach your fitness goals? Look no further than Element Fitness! Our experienced and knowledgeable personal trainers in Mitcham, are here to help you every step of the way. With our range of classes, equipment, and friendly atmosphere, we guarantee you’ll find the motivation and support you need to reach your goals. So what are you waiting for? Contact us today and get a seven-day free trial!